FAQs

Frequently Asked Questions (FAQs)

1. What is the Galaxy Projector?

The Galaxy Projector is a cutting-edge device that transforms your space into a stunning galaxy with colorful stars and nebulae projections. It's perfect for relaxation, creating ambiance, or enhancing any room's aesthetic.

2. How does the Galaxy Projector work?

Simply plug in the device, adjust the projection angle, and choose your preferred light settings using the buttons or remote control. You can also connect via Bluetooth for music integration.

3. Does the projector support Bluetooth?

Yes! The Galaxy Projector has built-in Bluetooth functionality, allowing you to pair it with your phone or tablet to play your favorite music while enjoying the light effects.

4. What is the return policy?

We offer a hassle-free return policy within 30 days of receiving your product. Please ensure the item is in its original condition. For more details, visit our Return and Refund Policy page.

5. How long does shipping take?

Shipping times vary depending on your location. Typically:

  • Canada & USA: 8-20 business days
  • International: 10-20 business days
    For more details, check our Shipping Policy page.

6. Can I track my order?

Yes! Once your order is shipped, we’ll send you a tracking number via email. You can use it on our Track Order page to monitor the delivery status.

7. Is the Galaxy Projector suitable for children?

Absolutely! The Galaxy Projector is safe for all ages and makes a fantastic nightlight or calming tool for children’s rooms.

8. What comes in the box?

Each Galaxy Projector package includes:

  • 1 Galaxy Projector
  • 1 Power cable
  • 1 Remote control (batteries not included)
  • 1 Instruction manual

9. Can I adjust the brightness or colors?

Yes! The Galaxy Projector offers customizable brightness and color settings to match your preferences. You can control these features via the remote control or built-in buttons.

10. What should I do if I receive a defective product?

If you receive a defective product, please contact our customer support team immediately at [your email address]. We will assist you with a replacement or refund.

11. Is the Galaxy Projector energy-efficient?

Yes, the Galaxy Projector is designed to consume minimal energy, making it an eco-friendly choice for daily use.

12. How do I contact customer support?

You can reach us at:

  • Email: lsvomarketing@gmail.com

Still have questions? Feel free to contact us. We’re here to help you light up your space!